IT Business Analyst

IT Business Analyst

01-03-23
N/A Id: 18022 - Contract

Summary of Role:
ITIQ's public sector client is looking for an IT Business Analyst to support the development and sustainment of a partner portal and other duties as needed.
Responsibilities:

  • Analyze and document requirements, business processes, and create artifacts as appropriate for solution design and implementation  
  • Engage in testing and quality assurance
  • Assist with change management and training activities
  • Provide technical and training support 
 
Qualifications: 
 
Ideal Candidate Must-have:
  • 3 to 5 years of experience as a business analyst 
  • 1 to 3 years of experience with SharePoint 
  • 1 to 3 years of experiencing with MS Teams
  • Proficient with M365 applications
  • Demonstrated superior analytical, problem solving and judgement skills 
  • Ability to learn and quickly comprehend technical and business concepts
  • Excellent communication and relationship-building skills
Preference will be given to candidates with the following:
 
  • Experience working with Dynamics 365 or Power Apps Portal (Power Pages)
  • Working for public agencies and/or social service organizations 
  • Prior portal implementation experience 
  • Customer service experience