Business Analyst

Business Analyst

06-03-23
N/A Id: 18043 - Contract

Summary of Role:
ITIQ's Public Sector client is looking for a Business Analyst to support the portal development for a rental unit creation incentive program.
Responsibilities:

  • Conduct requirement gathering sessions with business stakeholders and document business processes, use cases, requirements, UAT scenarios and other artifacts as applicable for solution design and implementation  
  • Review and provide feedback to the user stories/requirements from the vendors
  • Engage in testing and quality assurance
  • Assist with change management and training activities
  • Provide technical and training support 
 
Qualifications: 
 
Ideal Candidate Must-have:
  • 2 to 4 years of experience as a business analyst 
  • Experience in conducting sessions with the business stakeholders to collect and document requirements
  • Proficient with M365 applications
  • Demonstrated superior analytical, problem solving and judgement skills 
  • Ability to learn and quickly comprehend technical and business concepts
  • Excellent communication and relationship-building skills
Preference will be given to candidates with the following:
 
  • Experience working with Dynamics 365 or Power Apps Portal (Power Pages)
  • Working for public agencies and/or social service organizations 
  • Prior portal implementation experience 
  • Customer service experience