Director of Infrastructure

Director of Infrastructure

Infrastructure Id: 15393 - Permanent

IT/IQ Tech Recruiters is seeking a Director of Infrastructure to join our client in Toronto, ON.


Why work with our client?

  • Competitive rates
  • Centrally located
  • Transit accessible



  • Accountable for the day-to-day operation and management all infrastructure and enterprise systems. Provide oversight and direction to ensure availability and functionality according to business requirements.
  • Infrastructure planning and deployment to ensure scalability, capacity, reliability, security, performance, and flexibility to meet short and long-term business needs.
  • Provide enterprise application configuration support along with incident and change management.  Work with business users and the IT Program Management team on new implementations and upgrade projects.
  • Be a proactive champion of IT service management. Deliver 2nd and 3rd level support while ensuring close cooperation with the IT Experience team (1st level support) to ensure excellent customer service and maximize first contact resolution where possible.
  • Ensure the creation and maintenance of internal documentation and SOPs to bring consistency, repeatability, and efficiency to the day-to-day operations.
  • Responsible for planning, delivering, and managing appropriate business continuity and disaster recovery.
  • Ensure the development and execution of information and cyber security policies, procedures, and technologies to manage the company against risks and threats.
  • Develop strategies for improving/leveraging existing systems, and where necessary, re-engineer to ensure alignment with business processes, tactical planning, and strategic vision. 


Top Skills Required

  • Bachelor’s or master’s degree in relevant discipline
  • A minimum of 10 years’ progressively responsible experience within IT and infrastructure/operations management
  • A strategic and critical thinker who understands trends in technology and can translate them into opportunities for ongoing improvement.
  • Excellent oral and written communications skills, including the ability to concisely explain technology solutions and business challenges in presentation format.
  • Strong business acumen and clear understanding of business processes.
  • Demonstrated ability to lead teams and organizations though change and growth.
  • A broad technology background in infrastructure and operations
  • Strong vendor management skills 
  • Must be legally eligible to work in Canada


Why work with us?

  • Build a long-term relationship with an experienced recruitment expert
  • Access to the ‘hidden’ job market – opportunities across Canada that aren’t posted on job boards
  • Get a high-level understanding of market dynamics affecting your industry
  • Gain insight into the culture of the company you’re applying for before submitting your profile


About Us

IT/IQ Tech Recruiters provides contract and permanent IT recruitment services to employers across Canada. We have a specialized approach to recruiting, segmenting our recruitment teams into specialty practice areas focusing on Development, PMO, Infrastructure and BI/CRM/ERP skill sets.

This approach enables our recruiters to become specialists; they know the market and work hard to understand each candidates’ capabilities, goals, career ambitions and quickly present them with the best possible opportunities.  We are committed to helping candidates develop their careers and to helping our clients grow their business and complete important projects successfully.


We create opportunities for IT Professionals to empower business.